Capital One www.capitalone.co.uk is a top ten credit card issuer in the United States, with 48.6 million world-wide customers, serviced by more than 20,000 employees. In 1996 Capital One launched its first overseas operation in the UK where it currently offers Visa and MasterCard credit cards to UK customers.
Capital One's culture encourages innovation and entrepreneurism. This can be evidenced by the introduction in 1992 of the 'balance transfer' concept, allowing cardholders to move their balances to Capital One at more favourable APRs. The strategy revolutionised the U.S card market and brought lower APRs for millions of customers.
Underpinning its dramatic growth is the success of its information-based strategy, which combines advances in information technology and sophisticated analytical techniques to bring the right product at the right price to the right customer at the right time. This has helped Capital One grow from one million customers at the end of 1990 to 48.6 million customers to date. Now Capital One is bringing lower standard rates and superior service to UK customers.
In December 1997 Capital One indicated its long term commitment to the UK and European markets by establishing a £30m Operations Centre in Nottingham, East Midlands, creating up to 1200 jobs. The centre is now fully up and running and performs a number of business functions including application processing, customer service, product design and marketing, card issuing, collections, business development and database management. In June 2000, the company announced the creation of an additional 1,000 jobs in a new facility adjoining its European operations centre, in Nottingham. This has now brought Capital One’s UK workforce to more than 2,000. Capital One, invested more than £60 million in the project and received a £6.6 million grant from the UK government..
The Capital One portfolio consists of the following cards:
The rates vary but most commonly they are:
0.00% interest fixed for
your first 6 months on purchases.
11.5% long term APR variable.
Lifetime balance transfer rate of 5.9% APR
for transfers made in the first 6 months.
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UK Capital One www.capitalone.co.uk - Credit Card
Capitalone - Capital-One Credit www.capitalone.co.uk